Technical Support for Parents

If you encounter any technical complications when using this website such as:

  • Problems creating an account
  • Problems logging in
  • Email notifications
  • Service interruptions
  • Trouble submitting forms
  • Trouble uploading document(s) - (Must be uploaded in a PDF format)

Please contact our support email at: rycorsupport@henrico.k12.va.us

Please include the following information in your email:

  • Parent name
  • Student name(s)
  • Student ID number(s)
  • School name(s)